e-Case Exchange Dashboard Reports

The e-Case Exchange Dashboard report is an Excel based report that provides quick and easy access to the most significant information about your cases. This report presents a high level graphical overview, with drill down capabilities, providing you access to the important details behind the numbers.

Installation

  1. Verify System Requirements
    • Verify that your system meets the requirements for running Dashboard Reports:
    • Current login and password for e-Case Exchange
    • Microsoft Excel 2007 or Excel 2010
    • Microsoft Windows XP with SP2 and SP3 or Windows 7
    • Internet Explorer 7 or 8
  2. Install the Excel Plug-In
    • To install the e-Case Exchange Dashboard report, you need to first install the Dashboard report plug-in. If you already have a version of the plug-in, you will need to uninstall it. This new version of the plug-in allows access to the e-Case Exchange Dashboard as well as the other existing Dashboard Reports.
    • Check for and remove existing plug-in:
    • Install the new plug-in:
    • To install the Dashboard Reports Plug-in, click this link: Excel Plug-In Install
    • Select Run when prompted
    • Click Next each time you are prompted in the Dynamic Reports Setup Wizard
    • Enter your e-Case Exchange Login Credentials when prompted
    • Click Close
  3. Install the e-Case Exchange Dashboard Report:
    • To install the e-Case Exchange Dashboard Report follow these steps:
    • To install the e-Case Exchange Dashboard Report, click this link: e-Case Exchange Dashboard
    • Select Save when prompted
    • Select Desktop and click Save
    • The Dashboard Report icon will be installed on your desktop
    • Click the icon on your desktop to launch the report.
    • For more information on how to use the Dashboard report, click this link: e-Case Exchange Dashboard Operations Guide

Update e-Case User Profile

Please Contact M Technical Support at (800) 816-6850 or [email protected] to enable "Web Reporting" credentials for your e-Case User Profile.


General Information

To view more information about Dashboard Reports visit the M Technology Website.

Need Help? Contact [email protected] or call (800) 816-6850.